BrainCraft is committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how you can control it.
1. Information We Collect
We collect information you provide directly (name, email, institution) when you create an account or contact us. We also collect usage data automatically (session activity, feature interactions, device type, browser) to improve our service. Payment information is handled by our PCI-compliant payment processor we never store card details.
2. How We Use Your Data
We use your data to provide and improve BrainCraft, send transactional emails (receipts, password resets), and with your consent, product updates and tips. We analyze aggregated, anonymized usage patterns to guide product development. We never sell your personal data to third parties.
3. Data Sharing
We share data only with trusted service providers necessary to operate BrainCraft (cloud hosting, email delivery, payment processing, analytics). All providers are bound by data processing agreements. We may disclose data if required by law or to protect the rights and safety of users.
4. Cookies & Tracking
We use essential cookies to keep you logged in and remember preferences. With your consent, we use analytics cookies to understand how BrainCraft is used. You can manage cookie preferences via our Cookie Settings or your browser settings. See our Cookie Policy for details.
5. Data Retention
We retain your account data for as long as your account is active. Session and activity data is retained for 24 months, then anonymized. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
Depending on your location, you may have rights to access, correct, port, restrict processing of, or delete your personal data. To exercise any of these rights, contact us at privacy@braincraft.live. We respond to all requests within 30 days.
7. Security
We use industry-standard measures encryption in transit (TLS), encryption at rest, and regular security audits to protect your data. No system is 100% secure; we encourage you to use a strong password and keep it confidential.
8. Changes to This Policy
We may update this policy as our service evolves. We will notify you of significant changes via email or an in-app banner. Continued use of BrainCraft after the effective date constitutes acceptance of the updated policy.
Questions? Contact us at privacy@braincraft.live